Trial Download FAQs

Before downloading VMTurbo Operations Manager, please review these frequently asked questions.

What are the system requirements?

Operations Manager supports DHCP or static IP addressing. Default IP is automatic DHCP; static IP address may be configured by logging in with username: ipsetup and password: ipsetup.

What browsers does the VMTurbo appliance support?

The VMTurbo appliance can be accessed from any browser that supports Adobe Flash. Make sure all popup blockers are disabled when using the VMTurbo user interface as it may prevent you from accessing parts of the interface, including Help.

For Internet Explorer, if Enhanced Internet Security is enabled, add the IP address of the appliance to the browser’s list of trusted hosts (generic instructions).

What are the login credentials?

The default credentials for logging into the appliance are:

Username: administrator

Password: administrator

Are credentials for other systems in the environment needed?

To intelligently manage workloads on your virtual environment, Operations Manager must access target hypervisors (vCenter, vCloud Director, Hyper-V, XenServer, etc.). To access these servers, you must provide the system address (IP or full domain name) and valid login credentials. When you first start Operations Manager, you will see a wizard that includes a Target Configuration panel – you can specify target servers and credentials at that time. You can also access Target Configuration on the Admin tab.

What kind of target server access is needed?

VMTurbo requires either Read-only+Datastore browse privileges (for Monitor or Inventory/Reporter/Planner functionality) or Administrator privileges (to enable the execution of the real-time recommendations). By default, the software starts in read-only mode, where it only makes recommendations and does not make any changes to the environment. Create a service account for VMTurbo to be used for integrating with the hypervisor and cloud software vendor in use.

Can Active Directory be configured to manage user login?

Yes. To specify an Active Directory server to use for authentication, provide the Active Directory server’s full domain name or IP address, and click “Apply.”

When creating a user account that is managed by Active Directory, you must specify the user name and the Active Directory domain. You can use the following formats for a user name:

  • mydomain\theuser
  • theuser@mydomain.com

When the user logs in, he or she must use the same format that you specified for the account. For this reason, we suggest that you use the same format for all user accounts that are managed by Active Directory.

Are any open ports required?

VMTurbo requires HTTPS (port 443) communication to the vCenter instance(s) from the appliance, and HTTP/HTTPS communication (port 80) to the appliance from the desktops where the (web-based) user interface will be accessed. Optionally SSH (to the appliance) is used for troubleshooting.

How is the license enabled?

After downloading and installing the appliance, you will be prompted to request a license in the wizard-driven licensing and configuration process. Once received via email, the license text can be cut and pasted into the wizard.

How large an environment can VMTurbo Operations Manager’s evaluation support?

For the purposes of an evaluation, VMTurbo Operations Manager is typically deployed as a single virtual appliance. This is sufficient to support testing environments with up to 10,000 virtual machines.

Why can’t recommendations made by VMTurbo be implemented?

By default, VMTurbo makes NO changes to the environment. To automate the Operations Manager recommendations, visit the Policy tab and configure your automation settings.

Why aren’t Planning activities available?

The advanced planning features are not available by default in the Community, Enterprise or Cloud Edition evaluations.  For Enterprise and Cloud Edition trials, another license is required to unlock this functionality. Please contact VMTurbo to evaluate VMTurbo Operations Manager’s advanced planning capabilities.